Fulfillment & Releases
Run fulfillment cycles, create releases, and manage shipments from start to finish
Cycles Overview
Batch member orders into fulfillment cycles and process them as a group through preparation, packing, and delivery.
Reservation Lifecycle
Every reservation status in a fulfillment cycle, what each means, how orders transition between them, and the audit trail behind each change.
Inventory Holds and Blocking Issues
How inventory is held during fulfillment, what happens when a payment fails, and common issues that block an order.
Releases
Releases are ad-hoc fulfillment events for release-based clubs where you decide when to offer wine and members participate individually.
Shipping Configuration
Set up and manage shipping for your wine club including allowed states, per-state provider routing, carrier services, e-commerce shipping speeds, tax on shipping, label generation, cost handling, and the per-reservation shipping label history.
Ecommerce Orders
Ecommerce enables one-off wine purchases through your online store, separate from club memberships, with guest checkout, member discounts, live shipping estimates, and staff-placed orders.