Notifications & Emails

WineView sends email notifications to keep both business owners and members informed about important events. This guide covers every email type and the Email Testing page where you can preview them.

Email Testing Page

Navigate to Dashboard → Emails in the sidebar (under the Business section).

Title: Email Testing
Subtitle: "Preview emails sent to your members"
Badge (top-right of header): Business-wide with a globe icon

Configuration Card

At the top of the page, a settings card contains three fields laid out in a row:

Email Address — A text field where you enter the email address to receive the test. Placeholder: "your.email@example.com"
Club — A dropdown selector that appears when the Club Emails or Release / Enrollment Emails tab is active. Lists all your clubs with a color-coded badge next to each name showing its type (blue for Subscription, purple for Release, green for Membership-Only). Placeholder: "Select a club..."
Fulfillment Type (optional) — A dropdown that appears only when the selected club has both pickup and shipping enabled. Options: Local Pickup / Shipping

Below the fields: "Dates are simulated and not based on your actual club type"

Category Tabs

Below the configuration card, three tab buttons filter which email types are shown:

Club Emails — Email types for subscription and membership-only club lifecycle events
Store Emails — Email types for ecommerce store orders
Release / Enrollment Emails — Email types for release club lifecycle events

The active tab is highlighted with the primary color. Click a tab to switch categories.

Email Type Cards

Each email type is displayed as a card in a responsive grid (3 columns on desktop, 2 on tablet, 1 on mobile). Each card contains:

Emoji icon (top-left) — A large emoji representing the email type
Label — The name of the email type in bold
Description — A short explanation of when this email is sent
Send Test button (bottom of card, full width) — Click to send a test email to the address you entered

The button cycles through three states:

Send Test (default) — with a send icon
Sending... (while processing) — with a pulsing send icon
Sent! (for 3 seconds after success) — with a green checkmark icon

If the email or club fields are incomplete, all Send Test buttons are disabled and a message appears: "Please enter an email address and select a club to test emails" (or just "Please enter an email address" for Store Emails).

Club Email Types

These emails appear under the Club Emails tab. Most require selecting a club. Some are filtered by club type — for example, release-only emails are hidden when a Subscription club is selected.

Emoji	Label	Description	When Shown
🎉	Welcome Email	Sent when a new member joins your club	All club types
🍷	Item Selection	Sent when members need to make their selections	Subscription clubs with Customer Choice only
⚠️	Payment Failed	Sent when a customer's payment is declined	Subscription and Membership-Only only
📋	Cancellation Confirmation	Sent when a member cancels their subscription	Subscription and Membership-Only only
🔄	Club Switched	Sent when a member is switched to a different club	Subscription and Membership-Only only
📊	Tier Changed	Sent when a member's tier is upgraded or downgraded	Subscription and Membership-Only only
⏸️	Membership Paused	Sent when a membership is paused	Subscription and Membership-Only only
▶️	Membership Resumed	Sent when a paused membership is resumed	Subscription and Membership-Only only
🔁	Membership Reactivated	Sent when a cancelled membership is reactivated	Subscription and Membership-Only only
💳	Card Collection	Sent to collect payment method from staged members	All club types
📦	Pickup Ready	Sent when wines are ready for local pickup	Subscription only; requires Fulfillment Type = Local Pickup
📦	Ready for Shipping	Sent when order is prepared and ready to ship	Subscription only; requires Fulfillment Type = Shipping
🚚	Shipment Sent	Sent when package ships with tracking number	Subscription only; requires Fulfillment Type = Shipping

Store Email Types

These emails appear under the Store Emails tab. They do not require selecting a club.

Emoji	Label	Description
🛒	Order Confirmation	Sent when a store order is placed
📦	Pickup Ready	Sent when a store order is ready for pickup
📦	Ready for Shipping	Sent when a store order is ready to ship
📦	Shipment Sent	Sent when a store order has shipped with tracking

Release / Enrollment Email Types

These emails appear under the Release / Enrollment Emails tab. They require selecting a Release club.

Emoji	Label	Description
📬	Release Opened	Sent when a new release opens for member selections
⏰	Selection Reminder	Sent to remind members to complete their selections (3 days before cutoff deadline)
✅	Order Confirmed	Sent when a release order payment is confirmed
⚠️	Order On Hold	Sent when a release order payment fails
❌	Release Cancelled	Sent when a release is cancelled by the winery
📦	Ready for Pickup	Sent when a release order is ready for pickup
📦	Ready for Shipping	Sent when a release order is ready to ship
🚚	Shipment Sent	Sent when a release order has shipped with tracking

Emails for Businesses

Business owners receive these emails automatically (not testable from the Email Testing page):

New member enrollment — When someone joins your club
Cancellation notice — When a member cancels their membership
Payment failure alerts — When a member's payment fails
Bulk operation completion — Summary of batch operations (e.g., bulk charge, bulk fulfillment)
Team invitation — When someone is invited to join your team
Role changes — When a team member's role is updated
Shortage alerts — When inventory is low for upcoming fulfillment

Selection Reminders

For clubs with Customer Choice templates, an automated reminder is sent 3 days before the selection deadline. This gives members time to make or update their selections before the default is applied.

Notification Preferences

Members can manage their notification preferences from their account settings.