Rewards & Member Benefits

Being a wine club member comes with perks! This guide explains how tier rewards work in WineView — the perks attached to your wine club tier — where to find them, and how to use them.

Tier Rewards vs. the Points Program — WineView wineries can offer two different kinds of rewards:

Tier rewards (this page) — Perks built into your wine-club membership at a particular tier (e.g., "20% off bottles", "free tastings", "reserve-room access"). They're automatic, included in your membership fee, and live on this page and on your Membership Detail page.

Points / Rewards Program — A separate, points-based loyalty program some wineries run for non-club customers (and for members at participating tiers). You earn points on tasting-room purchases and spend them on rewards. See Loyalty Program for that flow.

The same person can have both — your tier perks apply automatically, and your points balance accumulates separately on each tasting-room visit.

Viewing Your Rewards

From the Membership Detail Page

Click My Clubs in the sidebar.
Click on your membership card.
On the Membership Detail page, look for the Rewards card. It shows rewards attached to your current tier.

From the My Rewards View

Some memberships display a dedicated rewards section on the Membership Detail page. You'll see:

A wine-colored info banner at the top: "Visit the tasting room and ask staff to look you up at the POS to redeem your rewards."
A grid of reward cards, each showing your available rewards and usage.

Understanding Reward Cards

Each reward is displayed as a card with:

Reward name — e.g., "Wine Tasting Discount", "Bottle Discount", "Free Tasting"
Description — what the reward gives you
Type badge — indicates the kind of reward: Discount or Benefit
Discount details — shown in the club's brand color, e.g., "20% off" or "$5 off" for discounts; benefit rewards show their description instead
Usage tracking (if the reward has limits):
- A progress bar showing how many you've used
- Text like "3 of 5 remaining per month" and "2 used"
- If daily limits apply, a second progress bar appears showing "2 of 3 remaining today"

Types of Rewards

Reward Type	What It Means
Discount	A percentage or flat dollar amount off purchases (e.g., "20% off wine purchases", "$10 off any bottle")
Benefit	A non-discount perk honored by staff (e.g., "1 free tasting per visit", "early access to new releases", "complimentary cheese plate"). Complimentary items and experiences are expressed as Benefit rewards — "Complimentary" is not a separate reward type.

Redemption Limits

Rewards may have usage limits to keep things fair:

Per-Cycle Limits

Many rewards refresh on a cycle — monthly, quarterly, annually, etc. For example:

"5 tastings per month" — you get 5 each month, and the count resets at the start of the next month
"2 bottle discounts per quarter" — resets every 3 months

The reward card shows a progress bar: "[remaining] of [total] remaining [per cycle]" along with "[used] used".

Daily Limits

Some rewards also have a daily cap. If so, an additional progress bar appears:

"[remaining] of [max] remaining today" with its own usage count.

Unlimited Rewards

If a reward has no usage limit, no progress bar appears — it's always available when you visit.

How to Redeem Rewards

Rewards are redeemed in person at the tasting room or business location:

Visit the tasting room or store.
Open the Check-in QR page from the sidebar (or tell the staff your name).
Show your QR code to the staff at the register.
The staff will look you up on their point-of-sale (POS) system.
Your available rewards appear on their screen, and they apply the appropriate discount or benefit to your purchase.

You do not need to manually "activate" or "use" rewards in the app — the staff handles it when they ring you up.

Rewards and Order Discounts

Some clubs automatically apply reward discounts to your club orders (not just in-person purchases):

On the order detail page, if a reward discount was applied, you'll see a green line: "Member discount — −$X.XX" in the pricing summary.
On the orders list, a green note appears: "Saved $X.XX with member reward".

Rewards During Pause or Cancellation

Paused Memberships

When you pause your membership:

Your rewards remain active through the end of your current billing period.
The pause banner on your Membership Detail page confirms: "Your rewards stay active through [end of period date]."
After the period ends and the pause takes effect, rewards are no longer available until you resume.

Cancelled Memberships

When you cancel:

Rewards are no longer available once the cancellation takes effect.
If you rejoin or restart, your rewards reset based on the new tier's configuration.

Rewards When Changing Tiers

If you change to a different tier:

Your rewards update to match the new tier's reward configuration.
For subscription clubs, the change takes effect at the next billing cycle.
For release clubs, the change applies immediately.
Any usage counts for the current cycle may reset depending on the club's settings.

Checking Your Rewards Before a Visit

Before heading to the tasting room, you can check your current reward status:

Open My Clubs → click your membership.
Look at the Rewards card on the Membership Detail page.
Check the progress bars to see how many uses you have remaining.
Plan your visit accordingly!

Tips

Check your rewards before visiting so you know exactly what perks you have available.
Use the Check-in QR for the fastest service — staff can see your rewards instantly.
Rewards are per-membership — if you belong to multiple clubs from the same business, each membership may have its own set of rewards.
Don't let rewards expire! Cycle-based limits reset at the end of each period, so use them before they refresh.